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- How do I get access to
the Members-Only pages of the site?
The password to the
Members-Only pages of the website is published each
spring in the Directory of Member Benefits, which is mailed to all
AHS members. The password also appears on page 4 in each issue of
The American Gardener. If you know your member number, you
may send it in an email to
webmaster@ahs.org
with the subject “password” to obtain the password.
- I have the correct
password for the Members-Only pages,
but I am asked to sign in again when I try to click on a link and
I can never get past the first page of the member-only pages --
what is going on?
If you are unable to move freely within the
Members-Only pages with the
proper password, your computer is most likely set so that you can
not receive "cookies". Because the members-only pages are
restricted access, they require the use of "cookies." To change
the setting on your computer, go to your preferences or options
settings and check the box allowing you to receive "cookies."
Different browsers have different specifications. If you have
difficulty finding this setting, contact your Internet Service
Provider or consult a manual on your specific browser.
- Why don't I get anything
when I click on the heat-zone map?
Certain pages on the site, including the heat-zone map, are .pdf files that require Adobe Acrobat
Reader to open the files. If you do not have this software on your
computer, you will need to obtain it in order to view those pages.
For your convenience, we have provided a link to the Adobe site
where you can download the software for free. Follow the
instructions on the Adobe site to download and run the software.
(Many sites, besides ours, use .pdf files, so having the Reader on
your computer is generally good.)
- How do I join AHS and
what are the benefits of membership?
To find
out more about membership benefits and join AHS today through our secure website,
click here.
- When I complete a form on
AHS OnLine is it secure?
Yes, AHS Web Site forms are secure! We use a Security Key
to insure encryption of orders. To alleviate your concerns, you
can check this out for yourself. When you first go to a form, look
on the address line of your browser. This will show you that the
URL for the form is https://..., not http://, thus indicating that
the form is secure. Browsers will also display a lock on the
bottom right corner of the screen to indicate a page is secure.
- I need to
contact a staff person at AHS. How do I find his or her contact
information?
Our Organization Information section of the site includes an
online staff directory
which provides names, titles and email addresses of staff, as well as
AHS's telephone number and mailing address.
- Can I visit the AHS
headquarters at George Washington's River Farm?
Yes, we would be glad to have you visit! River Farm is open to the
public Monday through Friday from 8:30 am to 5:00 pm. We are also
open to the public on select weekends for special
events. River Farm is located in Alexandria, Virginia, a
suburb of Washington, D.C. For directions to River Farm, click here.
- Some things do not seem to work
correctly on the site or I cannot view them. Always make sure
you are using the most recent version of Netscape Communicator or
Internet Explorer. Click on one the links below to download the most recent versions of
your browser - IT'S FREE!
Question still not answered? Email
the AHS Webmaster.
7931 East
Boulevard Drive - Alexandria VA 22308
(V) 703.768.5700 - Toll Free: 1.800.777.7931
(F) 703.768.8700 - Publications Fax: 703.768.7533
Copyright © 1998-2008 American Horticultural Society. All rights reserved.
Requests for permission may be submitted to
webmaster@ahs.org. |
